Terms & Conditions
Full payment for registration fees must be received prior to the event or training course. If you are not able to attend, please contact us in writing and we will work with you to find a new date or transfer your booking to a colleague or other contact. This excludes courses which require pre-requisites including NABERSNZ Assessor, Homestar Designer and HomeFit Assessor courses.
If you cannot transfer your booking or if no future dates are suitable, a full refund may be provided where our event manager receives notification in writing at least ten business days before the date of the event or course. If less than 10 business days notice of cancellation or transfer is provided then we are unable to provide a refund.
Course materials, venue hire, refreshments etc are paid in advance of the event or course so there can be no exceptions to this rule.
Refunds will not be given in any other circumstances except as required by law.
Please note that the NZGBC reserves the right to cancel an event if minimum numbers are not reached. Similarly, the NZGBC reserves the right to change the venue of an event.
As a not-for-profit, we trust that you will understand that if for reasons beyond our control, an event is cancelled, the registration fee will be refunded after deduction of expenses already incurred by NZGBC.
Please note that for all major events including our Housing Summit and Green Property Summit, this cancellation period is extended with refunds only available when at least one month’s notice is provided.
Please note our participation guidelines below. NZGBC reserves the right to refuse entry or to remove from the premises any persona at their sole and absolute discretion
By registering for an event or course, and supplying your contact details you agree to:
- Follow our event and course participation guidelines
- Follow the above policy regarding refunds, cancellations and reassignment of registrations
- Being added to the NZGBC email mailing list from which you may unsubscribe at any time
Cancellation, postponement or moving online
We appreciate your support and understanding during these times. Like you, we enjoy the opportunity to get together kanohi ki te kanohi (in person) however if situations change and government restrictions on event numbers and / or locations change, we may be forced to take an event online, postpone or cancel.
Where it is not possible to honour in person attendance, an event may be delivered online. NZGBC will work to offer a percentage of your ticket price as a refund. This percentage will recognise costs saved for catering and onsite costs while also deducting costs already incurred.
If due to government restrictions, an event or course needs to be cancelled with no online alternative, you will be offered a refund less any expenses already incurred.
Event participation guidelines
NZGBC events and courses draw on the knowledge of expert presenters and aim to encourage open discussion and information-sharing. Please note, the information and opinions expressed in these presentations may not represent the official views or opinions of the New Zealand Green Building Council (NZGBC). We encourage active participation and sharing of ideas at these forums. The moderator will inform the attendees of the format of the sessions and opportunities for participation.
To create a positive environment, we request the following guidelines are strictly adhered to:
- Treat other attendees with respect
- Provide comments/feedback/suggestions in a professional manner
- Refrain from using specific company/brand names
- Refrain from making disparaging remarks about individuals, companies and/or their products
- No promoting of products and/or services (except for event sponsors)
For both in person and virtual events, any behaviour that may be considered by organisers as inappropriate, harassment, bullying intimidation, unsuitable, aggressive, offensive or persecutes attendees and stakeholders will not be tolerated. This may lead to comments, questions or posts on event engagement technology or other social media platforms being moderated and, in some cases removed.
Event and course attendees are expected to act in a responsible manner with regard to alcohol consumption. NZGBC reserves the right to remove any attendees considered to be acting irresponsibly without refund.
By registering to an NZGBC event or training course, you are confirming consent for any video and photographs taken which may be used for promotional purposes, social media or other.
Full terms & conditions
Username and password
Access to some services or content may require registration. This will result in you being allocated a username and password that must be used whenever requested. That username and password is personal to you and you agree at all times to maintain the confidentiality of your username and password and not to disclose them to any third party. You agree that you are solely responsible for any use of our website by any person using your username and password. You agree to indemnify the New Zealand Green Building Council (We or Us) against any and all claims arising out of your failure to maintain the confidentiality of your username or password.
Access
You understand that we may for security and technical reasons at any time in our sole discretion and without prior notice to you, prohibit or restrict your access to our website. We will notify you as soon as possible of any restriction to your access rights.
Payment terms
All prices and transactions processed on this website are deemed to be effected in New Zealand and in New Zealand dollars only and, unless otherwise stated, exclude GST.
For on-line orders we accept payment by MasterCard and Visa.
If payment is made using a credit card issued outside New Zealand, any currency conversion will be done according to the terms and conditions of the card. There may be a current conversion fee charged by your card issuer. Credit card payments are processed through Windcave and ANZ Bank.
Delivery
Numbered tickets or receipts (if different to those automatically generated upon payment) will be sent by email no later than five business days before the event. If posted tickets are required, please contact the NZGBC support team to advise them of this requirement no later than 10 business days before the event.
Refunds
If you are no longer able to attend the event you have registered for, a substitute delegate may take your place ( NABERSNZ Assessor training excepted) . However, if you wish to cancel your registration a full refund, minus a $75 administrative fee, will be given provided you have notified us in writing (by email, letter or fax) at least 5 working days before the start of the event. If less than five business days’ notice of cancellation or transference is given then we regret that a refund cannot be given. Refunds will not be given in any other circumstances except as required by law.
Please note that the NZGBC reserves the right to cancel an event if minimum numbers are not reached. Similarly, the NZGBC reserves the right to change the venue of an event.
Security
We do not store credit card information on our website or in our database. Your credit card details have the security offered by Windcave using industry-standard 128-bit Secure Sockets Layer (SSL) encryption technology. This prevents information from being intercepted and protects your credit card number when we store your order. Credit card details are sent directly to the bank via Windcave for processing. No actual card data is held or used by us.
Your privacy
We will comply with our Privacy Policy (below) and you accept this policy as governing our use of the personal information we receive about you as an individual.
Intellectual property
We either own or otherwise have the right to use the intellectual property rights with respect to the content as well as in relation to our products and services (Intellectual Property). You acknowledge and accept that we are either the owner, or otherwise have the right to use our Intellectual Property and that you will not assert any claim or interest in or to our Intellectual Property, other than in relation to those rights which are expressly provided to you in these website terms and conditions.
You may make any copies of any information reasonably incidental to your viewing of our website and may retain a single permanent copy for your personal reference. The information may not otherwise be used, copied, reproduced, published, altered, transmitted in any form or by any means in whole or in part (except where by law such use cannot be prohibited) without our prior written approval.
Disclaimers
We make no warranty, expressed or implied, including the warranties of merchantability and fitness for a particular purpose, nor assume any legal liability or responsibility for the accuracy, completeness, or usefulness of the information on this website.
We disclaim (to the maximum extent permitted in law) all liability for any damage or loss resulting from your use of, or reliance on our website or the information provided via the website.
We make no warranty that our website will be free from viruses or any kind of malicious code whatsoever. Reference to any specific commercial product or service does not necessarily constitute or imply our endorsement or recommendation.
Termination
We may immediately terminate this agreement without liability if we reasonably believe you are in breach of these terms and conditions or wish to withdraw the website or any part of it.
Changes to these terms and conditions
We may change these terms and conditions at any time. Any revised terms and conditions displayed on our website from time to time will apply to your use of our website, its content and any products or services we offer or supply.
General
These terms and conditions are governed and construed in accordance with New Zealand law and you accept the exclusive jurisdiction of the New Zealand courts. If a court of competent jurisdiction rules that any part of these terms and conditions are unenforceable for any reason, then such ruling will not affect the remaining provisions of these terms and conditions which will remain in full force and effect at all times.